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Also, the fact that she is falling more often and her legs are stiffer, would that suggest that she had spasticity? and hypertone?
Yes i would interpret either the feeling of stiffness or the increased resistance to passive movement as spasticity and maybe also contracture. However The subjective feeling of heaviness is often more to do with weakness - having to work hard to move against gravity and overcome momentum. Contrary to popular belief a spastic muscle is usually also weak (not too strong) and its antagonist is often even weaker. the trouble with spasticity is that you can't "switch off" the muscle when you want to. It seems to go hand in hand with dennervation of the coritico-spinal tract (although it is more complex then just the result of dennervation). Where you have spasticity you will have dennervation of the CS tract and therefore voluntary weakness.
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Designing an exercise programme with both passive and active stretches.
And then maybe some hydro work, to relax and ease pain in the muscles.
And maybe some massage.
Is this along the right lines do you think?
What you are suggesting is not wrong - However it sounds a bit passive and short term. I would be more oriented towards improving her function in activity – also working on strengthening may be more important and do more for her than working on spasticity. If she is getting pain in her muscles slow gentle but sustained stretches may help. Unfortunately spasticity is not something that physiotherapy has been shown to do a huge amount for- particularly in the mid-to long term. Stretches may help prevent contracture but won't do much for it once it has occurred. Massage may offer some immediate relief and can be a great technique to improve psychological rapport but may not pay off in reducing spasticity other than for an immediate effect