FCCPT Evaluation, TOEFL and Massachusetts licensing

Hi, I have applied for FCCPT Type 1 evaluation (Bachelor of Physiotherapy from India) in 2018 but did not manage to score the cut off marks in TOEFL. My FCCPT file was closed saying 'Completed' and 'Included Report - Massachusetts' but I have never received a report. I am planning to take the TOEFL again now and wondering how the FCCPT evaluation gets mark from TOEFL if we take the tests multiple times. Is there anyone who can help with the details of evaluation and also if anyone knows the licensing process for MA? This is really confusing since I can't find any documentation how all these work. Please help.