Exactly, I think you have further highlighted the numerous dimensions of this issue. It appears that many PT's are asked this question, but only once the client is on the plinth. How many never made it to the plinth? I feel it is up to our mainstream organisations to assist in the public education of not what the differences are but what is the full spectrum of our profession.

Perhaps they could make a great PR answer to your receptionist question as i think most of our receptionists wouldn't have a great answer. 8o