Thanks for the feedback! I've posted a new thread with the suggested changes.
Offer Pt an avenue for complaint and direct him how to do so
Refuse to treat Pt
Try to see Pt again. Persevere with treatment
Talk to nursing staff at case conference/team meeting/handover
Raise issue with nurse unit manager
See the Pt with a member of nursing staff for assistance
Immediately report nursing staff for lack of professionalism
Inform Pt to raise problems with the nursing staff himself
Empathise with Pt and offer comfort
Thanks for the feedback! I've posted a new thread with the suggested changes.