Additionally here's a few dozies from their terms. I love how they as an insurance company think they are above the HPC and the CSP. Also they seem to think you need to be part of the CSP which of course we do not have to be to practice. I also like that you must bill them, not the client, something discouraged by Physio First. They say the'll pay on 30 days post invoice.

And get this, anything you tender for here in the UK, well that goes for any BUPA international schemes as well!! Unbelievable:

Read Below some more extracts:

6. Quality of Physiotherapy; You warrant that the information provided by You to Us in Your Tender Submission is, on the date that You sign this Agreement, accurate and correct. You agree with Us that each Physiotherapist and Facility shall at all times during the Term comply with:
(a) the quality standards contained within Your Physiotherapy Tender Submission; and
(b) the service standards contained within Your Physiotherapy Tender Submission.

You agree that each Physiotherapist shall be:

• a member of the Chartered Society of Physiotherapy (CSP);
• fully registered with the Health Professions Council (HPC);
• under 70 years of age;
• able to demonstrate advanced clinical skills in their chosen speciality and able to provide patient audit and outcome data for at least the previous 2 years that supports their status as a senior clinician in that speciality; and 2 of 5
• able to provide on request a copy of their physiotherapy graduation certificate (or if a qualification was obtained outside the UK, then written confirmation from UK HPC confirming that the qualification is equivalent to a UK Physiotherapy Degree/Diploma).

You also agree that:

• You will provide on request up to date documented evidence of audit reviews and professional development;
• patients will be: given printed information regarding their condition and treatment options; given the opportunity to complete a customer satisfaction survey; seen on a one to one basis; and offered an appointment for physiotherapy within 2 working days of a request;
• You will ensure that You comply with all relevant legislation relating to the confidentiality of information held about Members.

In particular, You will ensure that You comply with the Data Protection Act 1998.