yes that's true but the short term goal is to enable the client to continue writing until the current task is complete. Hence any helpful pain-relief, even if it doesn't solve the problem is going to be better than none since the client is going to continue banging away at a keyboard for the forseeable future. 30mins at physio is nothing compared to >8-12hrs in front of a computer screen.

Presumably, the client will then take the time to sort out the problem...