I hear what you are saying. Gels unfortunately do do what you say, they also contain Isopropyl alcohol (cooling agent) a known carcinogenic! I agree patient feedback is necessary, but if it was explained to them that ice could be harmful in the long-term, maybe they would refuse it anyway, and rely on natural means of easing the pain, like rubbing, gentle movements etc. As Physios I believe it is our job not to worry too much about the chemistry but concern ourselves with removing any obstacles getting in the way of the body healing itself. Granted a little pain relief can be beneficial, but maybe in smaller doses as I mentioned. I use this approach for my local rugby team and get fairly good results. I believe the fact we can feel the symptoms, gives us a better idea about how the body is dealing with it. Remember the body has access to endorphins 50+ times stronger than morphine, so if it feels it needs them it will activate their release. I have seen a drunk guy black out 1 minute after being hit in the ankle by a passing car, but he managed to get to the other side of the road and sit down first, then...poof! I just think there needs to be a little more research into this as far as aiding repair, not just treating symtoms.
Cheers
Pete